Call Center Supervisor - 1512 Downloads

Free Resume Template by hloom.com
File Size: 21 KB
Downloads: 1512
Uploaded on: 2015-05-01 20:03:00
File Name: Call-Center-Supervisor.docx
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Working in a call center is very results-oriented and metrics based. You must have excellent reporting skills and be able to supervise a team. Monitoring and training members to maintain a high level of competence is a skill that must be listed and highlighted somewhere on the resume. Your role is critical in maintaining quality service. Correlate your Core Competencies to relate to the job posting and make sure you include all assurance, problem resolution, and operational efficiency on there are those are the pillars of a Call Center Supervisor’s functions.