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Now is a great time to apply for a reception position, according to the Bureau of Labor Statistics, which projects strong job growth. Job seekers with a high school or associate degree, and incredible communication and people skills are poised to do well in this field. Put yourself at the top of the applicant pile with a solid cover letter. All it takes to boost your letter from mediocre to magnificent is the right tools and some step-by-step tips.
Start by reading our receptionist cover letter sample to get an idea of how other receptionists have designed their letters, and then choose a template to begin. Provide answers to a few questions and integrate the advice below to create a cover letter that impresses.
The most common sections you’ll see on a cover letter include:
Cover Letter Sections
Set up your cover letter with your contact information — including name, email address and phone number — at the top in an easy-to-read font like Calibri or Helvetica.
Find out who will be reading your cover letter (usually the office manager). You can normally find the office or hiring manager’s name on the company’s website, social media accounts, or by calling into the office and kindly asking. Use the person’s name with a proper title such as Mr. or Ms.
Indicate your enthusiasm for the receptionist position by letting the reviewer know why you believe you’re the best person for the job in two to three concise sentences. Present an example of when you used your combination of organizational skills, people skills and filing skills, like volunteering at a local library, working at the reference desk and directing visitors to the right departments, or putting away books.
Use the body of the cover letter to detail your customer-service and call-handling experience. It helps to be as specific as possible, such as indicating the call volume you’re accustomed to or any specific appointment-booking software you’ve used.
Finish off your letter by letting the reviewer know when you’re available for an interview in the next couple of weeks and thanking them for their consideration.
The signature on a receptionist cover letter can be a bit more casual, such as “Warm regards” or “Kindly” but should still include your full name.
This template is perfect if you’re seeking a bold visual statement, and also demonstrates that you are as up-to-date as your potential employer.
With its striking fonts and vivid coloring, this cover letter template helps you make a strong impression with hiring managers.
For job seekers who want to show off strong qualifications and experience without distracting bells and whistles, this clean cover letter example fits the bill.
The classic cover letter template is a good choice for job candidates with minimal experience who want to project a professional image.
This sharp layout places emphasis on job experience and major achievements, highlighting your abilities as a top-level manager.
This cover letter example is easily adaptable across many professions, allowing you to detail your experience, leadership skills, and technical expertise.
This clean template emphasizes your progressive, up-to-date experience and achievements -- the qualities that pioneering, cutting-edge companies seek.
This solid template lets you get to the point with your credentials, and why you are a good fit for the job.
When you need to get all the important details about your capabilities across without wasting space, use this compact, well-organized template.
To properly stand out from other applicants, you’ll want your cover letter to use common action verbs plucked directly from ads for receptionist positions. You can include these in your cover letter by describing your past experience such as scheduling meetings and appointments, creating spreadsheets and filing systems, answering phone calls and emails, greeting in-person clients and providing a high level of customer service. Below are five common action verbs used in successful receptionist cover letters:
Schedule: Any receptionist should be adept at creating and managing complex schedules.
Create: Reflect your skills for creating documents, calendar appointments or other tasks requested by management.
Answer: Make clear that you’re nearly always available to answer the phone, even when busy.
Greet: Show your skill for greeting clients or customers in person, over the phone or via email.
Provide: Demonstrate that you can provide any help or answers to those in the office with work-related questions.
Including these keywords and terms in your cover letter helps your resume stand out, and gives the description of your expertise and experience more impact. For example, if you’re applying for a receptionist position at a high-end salon, you might write something like:
“I worked for Salon XYZ for five years, scheduling appointments and checking in an average of 100 guests a day. I helped train fellow employees on FlexBooker and created a digital filing system that increased efficiency by 110 percent.”
The receptionist field is expected to have average job growth through 2026, and while this doesn’t mean there will be a shortage of open positions, it could mean that the best jobs attract a lot of applicants and are filled quickly. One way that companies and recruiters begin to filter this surplus of applications is through the use of applicant tracking systems (ATS). These programs search through resumes and cover letters looking for certain phrases and keywords that indicate the applicant is a good fit for the position.
You can attempt to anticipate those keywords by looking through the job description and noting any action verbs or phrases that relate to the specific job duties.
For example, review the following job posting for a front desk receptionist:
The Front Desk Receptionist performs clerical and reception duties including, but not limited to, client check in and check out, scheduling, eligibility verification, authorization and referral requests, collecting payments and balances on client accounts, balancing and preparing daily batches and bank deposits. Maintains the facilities’ financial records according to established guidelines and requirements.
In this example, “client check-in,” “scheduling,” “payment collection,” are repeated under “Position Summary,” and “Essential Function,” indicating that those are crucial responsibilities. If you have experience, include it on your resume and add examples in your cover letter.Build a Cover Letter
When you start with a receptionist cover letter example and tailor it to the job description, you’re already a step ahead of other applicants. However, a strongly written cover letter can't do much without a similarly strong resume. We outline our best writing tips here and provide a premium resume tool to help you build a strong resume.