IT Customer Service Survey - 1859 Downloads

Free Survey Templates by hloom.com
IT Customer Service Survey
File Size: 29 KB
Downloads: 1859
Uploaded on: 2015-11-06 19:15:00
File Name: IT-Customer-Service-Survey.docx
Download: Free
When information technology companies provide service to their customers, the best way for them to assess how well they perform is to conduct an IT customer service survey. This survey could be given in written or electronic format, and would be administered on a voluntary basis. An IT customer service survey would contain short-answer or yes/no questions that would be specific to the services provided. It would contain just enough questions so that technicians would be able to assess how well they were able to meet customer needs without being overly burdensome for individuals to fill out. IT company in this sample has recently performed some network upgrades that were intended to increase bandwidth and make downloading documents easier to do. Technicians who administer the survey are interested in finding out if they were successful at meeting this company’s needs as well as in learning whether their overall level of service was satisfactory.

  • Employee Training Survey

    Employee Training Survey

    12932 downloads
  • Product Development Survey

    Product Development Survey

    6329 downloads
  • Training Satisfaction Survey

    Training Satisfaction Survey

    5732 downloads
  • Social Media Survey

    Social Media Survey

    5518 downloads
  • Employee Opinion Survey

    Employee Opinion Survey

    5425 downloads
  • New Product Survey

    New Product Survey

    4879 downloads