BRIAN
SMITH
San Antonio
,
TX
78213
◆
(555) 555-5555
◆
example@example.com
Results-driven retail manager offering expertise in sales and management. Proficient in driving performance and
efficiency by coaching and training associates on best practices. Focused and customer-oriented with an
exceptional talent for establishing rapport with customers. Self-motivated leader with skills in growing business
relations and generating practical solutions based on client demand.
etail anager
,
09/2020
to
Current
Walgreens
–
San Antonio
,
TX
Offers hands-on assistance to customers, assessing needs and maintaining current knowledge of preferences
to increase 25% of customer's satisfaction.
Organizes meetings for up to 50 staff members to discuss upcoming promotions, key strategies and tasks.
Completes daily paperwork and computer entry of sales data as established by management.
Cashier
,
10/2019
to
08/2020
CVS ealthcare
–
San Antonio
,
TX
Collected and authorized payments of 45 customers per day.
Maintained cash drawer of $3,500 or more per shift.
Used POS system to enter orders, process payments and issue receipts.
Customer Service epresentative
,
1
1
/
2
0
1
4
to
09/2019
United ealthcare Group
–
San Antonio
,
TX
Answered 42 customer calls per shift with minimal wait times.
Provided information regarding charge accounts and loyalty programs.
Contacted clients to verify account information and maintain accuracy, resulting in 25% increase in client
satisfaction.
Merchandising operations
Record administration
Inventory control
QuickBooks
POS system
Sales reporting
Time management
Organization
ssociate of rts
:
Business Administration
,
06/2017
San ntonio College
-
San Antonio, TX
Retail Management Certificate (RMC), 2020
PENL SY
WK HY
SKLL
DN
CEN