Best Secretary Resume Examples For 2024 (Template & Guide)

As a secretary, you need an impressive resume to get the job you want. Explore our top-notch resume examples and expert guidance to craft a standout resume that will grab the attention of hiring managers and help you land that interview!

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Secretary Resumes: Overview

Your work as a secretary makes you the backbone of organizational efficiency. On a typical day, you juggle responsibilities like managing schedules, coordinating communications, and providing administrative support. You can play a pivotal role in many work environments, including:

        • Corporate Offices
        • Government Agencies
        • Educational Institutions
        • Medical Facilities
        • Nonprofit Organizations

To thrive as a secretary, you must have strong organizational, communication, and multitasking skills. Like most administrative positions, proficiency in office software and adaptability to dynamic work environments are highly valued.

Ready to create a secretary resume that gets attention? Hloom is here to help!

Explore our professional resume examples to find a design that showcases your administrative prowess. Visit our resume builder page or download an expertly designed-template to get started!

Secretary Manager Resume Example

Take a look at this first resume example for a secretary with several years of experience. It uses a chronological format to display the candidate’s extensive experience without overcrowding the page. This secretary’s resume sets the gold standard for several reasons:

Visual Appeal:

This resume example features a clean, professional design, ensuring easy readability. The use of a well-organized layout contributes to a visually appealing document.


The chronological format presents information logically, allowing recruiters to identify your key qualifications quickly. The content is organized, emphasizing work experience, skills and achievements.

Detailed Work History:

The work history section provides a comprehensive overview of the candidate’s professional journey. It details specific accomplishments and responsibilities, providing a deep understanding of their capabilities.

Achievement-Oriented Content:

The work experience section is not merely a list of duties but includes specific achievements. The candidate uses numbers to showcase their impact. For example, “Served as liaison between 35 employees and corporate to ensure understanding of policies and benefits.”

How to Write a Secretary Resume

Ready to craft a winning secretary resume? Start with a well-crafted resume outline you can use to create your own winning resume.

Simply follow our step-by-step guide for writing a secretary resume to get started now and use it to create a resume that will impress any hiring manager!

If you have more questions, explore our comprehensive guide on how to write a resume for additional insights, or keep reading for more tips!

Pick a Format

Choose a format that best highlights your strengths and work history. If you have several years of experience, choose a chronological resume format to emphasize your real-world experience and abilities.

If you are just beginning your secretary career, a functional resume format can be a great way to showcase your skills and qualifications rather than your job history.

If you have limited experience as a secretary or are changing careers, a combination resume format is like a mix of chronological and functional layouts! You can highlight your skills first while still allowing space to include details about your work history.

Need more guidance before you choose? Visit our resume format page.

Contact Information

No matter which format you choose, don’t forget to Include your full name, phone number, email address, and location. This information should be current, accurate, and easy to find at the top of your resume.

Resume Summary or Objective

Next, craft a compelling summary or objective that provides a snapshot of your qualifications and career goals.

This brief statement focuses on your most relevant skills and abilities in 2-3 concise sentences.

A professional summary is best if you have relevant work experience as a secretary. However, if you are just starting out, you can use an objective summary to express your enthusiasm for the role you are applying to.

Work History

In this section, you will detail your relevant work experience, starting with the most recent position and working backward. This section should emphasize your professional experience, achievements and contributions in an administrative role.

Each job entry should include your job title, name of employer, location, and the dates you were employed. Then, include about three bullet points under each entry to describe your responsibilities and achievements in that role.

When possible, use action verbs and quantifiable metrics to demonstrate the impact you made in each role.

For example, don’t just say you scheduled meetings and answered emails or phone calls. Instead, say something like:

“Scheduled over 30 office meetings and client appointments for staff each month.”


“Responds promptly to over 50 emails daily, phone calls, work orders, letters and other correspondence to facilitate communication and enhance business processes.”

This provides an important, unique quality to your resume and clearly demonstrates what type of value you offer in a secretary role, making it easier for employers and recruiters to see that you are a quality job candidate!


In a separate section, highlight the technical and soft skills that make you stand out as a secretary. For example, you can include proficiency in office software and database administration, working with multi-line phone systems, or managing multiple executive calendars.

Also include soft skills such as communication, time management, and adaptability to demonstrate that you work well with others– which is essential in an administrative role.


Next, add your educational background, including degrees and the name of the institutions. You can also include graduation dates and specific coursework if it directly relates to the secretary role you are applying to.

Additional Sections

If space allows, consider adding sections that strengthen your resume, such as:

        • Certifications
        • Awards
        • Professional affiliations
        • Languages spoken

Additional sections that provide relevant qualifications for a secretary position are very helpful in establishing yourself as a unique candidate. Just make sure it doesn’t add unnecessary clutter to the page!

Key Skills for Secretary Resumes

Are you ready to showcase your skills as a secretary? Your work requires a unique blend of hard skills and soft skills to succeed. Your abilities keep the office running smoothly, making it possible for others to do their jobs well.

You should tailor your resume to showcase your unique skills and show your alignment with the job description. To give you some ideas, we’ve compiled the top hard and soft skills for a secretary:

Top 5 Hard Skills for Secretary Resumes

        1. Office Software Proficiency: Knowledge of standard computer software, like Microsoft Office Suite, Google Workspace, Asana, Slack and other specialized tools, is essential to administrative and secretarial positions.
        2. Scheduling and Calendar Management: Efficiently coordinating and managing schedules, meetings, and appointments is a core responsibility for any secretary.
        3. Data Entry: An important technical skill, accurate and speedy data entry maintains organized and up-to-date records. If a specific typing speed is mentioned in the job posting, include your typing speed.
        4. Phone and Email Correspondence: Professional phone and email interactions are a key part of your role as a secretary.
        5. File Organization: Expertise in organizing and maintaining physical and digital files for easy retrieval is a sought-after skill for administrative roles.

Top 5 Soft Skills for Secretary Resumes

        1. Communication: Excellent communication skills, both written and verbal, are vital to success as a secretary. The ability to communicate effectively with team members, executives, customers and clients will set you apart from the competition.
        2. Time Management: As a secretary, your team will count on you to prioritize tasks and manage time for optimal productivity. Your ability to manage multiple calendars, schedule meetings, and meet project deadlines is essential to the organization.
        3. Adaptability: Showcase your ability to handle changing priorities and work seamlessly in dynamic environments to stand out as a candidate.
        4. Attention to Detail: Including your meticulous attention to detail in your skills section will let potential employers know they can rely on your accuracy in administrative tasks.
        5. Professionalism: Upholding a professional demeanor in all interactions is a critical secretarial skill. Secretaries are trusted with handling confidential information and are often the first person a client interacts with. Potential employers will place a high value on an appearance of professionalism.

Top Certifications for Secretary Resumes

Another way to boost your secretary resume is to include relevant certifications that highlight your expertise. You can elevate your professional profile by earning certifications that align with your role as a secretary.

Here are three certifications that will make your resume stand out:

        1. Microsoft Office Specialist: Validate your expertise using Microsoft Office tools for efficient office operations by getting certified.
        2. Professional Administrative Certificate of Excellence (PACE): This certification is offered by the American Society of Administrative Professionals and will demonstrate your excellence in administrative skills and knowledge.
        3. Notary Public Certification: Becoming a notary public adds a valuable credential to your resume. Many business and legal documents require notarization, and your ability to handle that process will set you apart from other candidates.

These certifications can bolster your professional credibility and demonstrate your dedication to your job. Choose certifications that align with your career goals and contribute to your overall skill set.

10 Tips for Writing a Secretary Resume

1) Tailor for the Job

Customize your resume for each specific secretary position you apply for by emphasizing your most relevant skills and experience. Use keywords from the job description to help your resume pass initial screenings by hiring managers and applicant tracking systems.

2) Highlight Accomplishments

Focus on achievements rather than just listing job duties. Highlight qualifications that bring value to potential employers. To make these accomplishments stand out, quantify them with numbers where possible. For example, “Implemented new phone system to increase answered calls by 10%,” or “Coordinated meeting schedules for a team of 14 employees.”

3) Use Action Words

Start bullet points with action verbs like “organized,” “coordinated,” and “managed” to make your resume more engaging. Avoid using a passive voice as much as possible. For example, instead of saying, “I was tasked with onboarding new hires,” demonstrate your impact by saying, “Onboarded new hires to prepare them for their role and ensure they understood office procedures.”

4) Be Clear and Concise

Keep your resume concise and well-organized to ensure recruiters can quickly identify key information. Aim for a one-page resume, but a two-page resume is acceptable if you have extensive experience.

5) Emphasize Technical Skills

Mention proficiency in office software, scheduling tools, and other relevant software crucial for a secretary role. If specific software or office equipment you are experienced with is mentioned in the job description, be sure to include that in your resume to show your alignment with the role.

6) Include Relevant Certifications

Showcase relevant certifications to validate your administrative expertise. Pursuing certifications demonstrates your commitment to professional development and willingness to learn. Ensure the credentials you include are up-to-date and relevant to the role.

7) Proofread

This may go without saying, but always make sure your resume is error-free. As a secretary, your employer will depend on your attention to detail and communication skills, so typos and grammatical mistakes can create a negative impression. Review your resume thoroughly before submission.

8) Professional Design

Choose a clean and professional design for your secretary resume. Opt for a standard readable font, consistent formatting, and a well-organized layout. Your resume should be a reflection of your professionalism.

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Key Takeaways

        • Customize your resume for each job application, focusing on the most relevant skills and experience.
        • Use numbers to highlight quantifiable achievements that showcase your impact in previous roles.
        • Use action words to create an engaging resume demonstrating your skills and experience.
        • Maintain clarity and conciseness in your resume to make it recruiter-friendly.
        • Showcase your proficiency in office software, scheduling, and communication to emphasize your administrative capabilities.

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Updated: December 06, 2023

To make your secretary resume stand out, use a visually appealing resume design that uses color and a well-organized format that will catch the eye of hiring managers. Then, tailor your content for each job application, highlight quantifiable achievements, use engaging action words, maintain clarity, and emphasize your administrative skills.

While not always necessary, certifications can significantly enhance your resume. Consider becoming a certified Microsoft Office Specialist, earning a Professional Administrative Certificate of Excellence (PACE), or becoming a notary public to demonstrate your commitment to professional development.

Focus on your most recent and relevant work experiences. Provide detailed information about positions held within the last 5-10 years and briefly summarize earlier roles as space allows. Remember, keeping your resume to one page is a good idea, so focus on work experience that relates directly to the job description.

Yes! Include both hard skills– such as office software proficiency– and soft skills– like communication and adaptability– to demonstrate your ability to work effectively in an administrative role.

Yes! A cover letter is a great way to introduce yourself, show your genuine interest in the position, and add context to your skills and experience. Use the cover letter to add a personal touch to your application and demonstrate your value to an employer.


Conor McMahon, CPRW

Conor McMahon, CPRW

Content Writer

Conor is a Certified Professional Resume Writer (CPRW) for He has over three years of professional writing experience as well as experience in professional development training. As a member of the Professional Association of Resume Writers & Career Coaches (PARWCC) Conor has written on career development topics ranging from resume and cover letter best practices, employer/employee communication, job seeking help, and more. He received his degree in Music Industry at Northeastern University and plays guitar in his free time.

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