Best Store Manager Resume Examples For 2024 (Template & Guide)

Store managers oversee the operation of retail spaces by supervising staff, helping customers, and so much more. If you are looking for your next job as a retail store manager, you need a resume that will showcase your skills and experience!

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Store Manager Resume: Overview

As a store manager, you’re the backbone of operations. You oversee various aspects of store management to ensure smooth operations and exceptional customer service.

From managing staff to optimizing sales strategies, your role is pivotal in driving success. Store managers work in a variety of settings, including:

          • Large retail chains
          • Boutique stores
          • Department stores
          • Grocery stores
          • Specialty stores

To excel in this role, you’ll need a blend of leadership, organizational, and communication skills and a deep understanding of retail operations and customer behavior.

The first step to landing the store manager position you want is to create a resume that stands out from the competition.

To get started, check out our resume examples, downloadable templates, and helpful how-to guides!

Store Manager Resume: Choose a Format

If you want your resume to grab the attention of potential employers, choosing the right format is essential.

Selecting the right resume format can significantly impact how your qualifications and experiences are showcased to potential employers.

There are three formats to consider for your store manager resume: chronological, functional or combination.

Let’s take a closer look at each format to help you decide!

Chronological Resumes for Store Managers

A chronological resume organizes your work history chronologically, starting with your most recent position and working backward.

Then, beneath each job entry, there are bulleted sentences detailing your responsibilities and achievements in each role.

This format provides employers with a clear timeline that emphasizes your career growth and experience in retail store management.

A chronological resume is particularly beneficial for experienced store managers with a solid track record of increased responsibility and accomplishments within the retail industry.

A chronological resume is the most traditional format, and a detailed work history is popular with employers.

This format is also highly compatible with applicant tracking systems (ATS), which can increase your chances of having your resume seen by potential employers.

Functional Resumes for Store Manager

Your second option for a store manager resume is a functional format. Functional resumes focus on your skills, qualifications, and achievements instead of a chronological work history.

This format works well for store managers who may have employment gaps, are transitioning between industries, or are just beginning their careers.

For example, an aspiring store manager could use a functional format to highlight relevant skills such as leadership, customer service, inventory management, and sales forecasting at the top of their resume to show they are qualified for the job without providing a detailed work history.

However, it is important to know a functional resume may not be compatible with the ATS because most employers prefer a detailed work history. That doesn’t mean a functional resume won’t work for you, but it is good to know its potential drawbacks.

Combination Resumes for Store Manager

The third option to consider is a combination format. Combination resumes blend the chronological and functional formats, placing equal attention on your work history and key skills.

In this format, you put your skills and experience at the top of your resume, followed by a detailed work history.

A combination resume is ideal for a store manager with at least some relevant experience who wants to showcase their transferable skills and qualifications gained in other industries or while in school.

One potential drawback is that a combination format tends to make a lengthy resume. So, remember to focus on the most relevant information and keep it concise and well-organized.

Choosing a Resume Format

When deciding on a resume format, consider your career trajectory and the specific job requirements listed by the employer.

While each format has advantages, experts recommend a chronological format for its clarity and ATS-friendly structure.

Even if you don’t have much relevant job experience, you can tailor a chronological resume to showcase transferable skills.

For example, if you have previous experience in a sales position, you might highlight skills such as customer communication, maximizing sales revenue, and working well in a team.

Consider how your previous jobs required you to take a leadership role, train other employees, or manage inventory, and highlight those aspects in your work history to stand out as a candidate for store manager.

How to Write a Store Manager Resume

Once you have chosen a resume format, it’s time to write compelling content that will grab the attention of potential employers.

Don’t worry! We’ll walk you through each step of knowing how to write a winning resume for a store manager!

There are five critical sections for a store manager’s resume:

          • Contact Information
          • Summary or Objective Statement
          • Work History
          • Skills
          • Education

Each section plays a role in making a great impression on potential employers. We’ll show you how to make the most of each section!

Contact Information

First, you will provide your contact information. This information should be easy to find and read.

Include your full name, city and state, phone number, email address, and (optionally) a LinkedIn profile.

This section can be formatted in several ways and will vary depending on your resume template, but it will most likely look something like this:

Jane Doe
San Diego, CA
(555) 123-4567
janedoe@fake-email.com
linkedin.com/in/janedoe

Remember to double-check the accuracy of your contact information to avoid any missed opportunities.

Summary or Objective

Next, you will write a brief introduction to your resume in the form of a summary or an objective statement.

This section of your resume is your chance to make a solid first impression and highlight your qualifications for a store manager role.

A resume summary is ideal for experienced store managers with a proven track record of success.

A summary concisely overviews your professional background, highlighting key accomplishments and skills relevant to the role.

Here’s an example of a resume summary for an experienced store manager:

“Dedicated and results-driven store manager with over 5 years of experience in retail management. Proven track record of exceeding sales targets, optimizing store operations, and fostering a positive work environment. Skilled in team leadership, inventory management, and customer service.”

An objective statement is a better choice for entry-level candidates or those transitioning from a different career.

An objective clearly states your career goals and aspirations and how your skills and experiences align with the position.

For example, an objective statement for an entry-level store manager might look like this:

“Motivated and enthusiastic professional seeking a challenging role as a store manager. Eager to leverage my strong organizational skills, customer-centric approach, and passion for driving sales to contribute to the success of a dynamic retail team.”

Whichever option you choose, your summary or objective should effectively communicate your value proposition and set the stage for the rest of your resume.

Tailor this section to align with each job you apply for. Use keywords from the job description to help your resume get selected by the ATS, increasing your chances of having it seen by the hiring manager.

Work History

Next, you will create a detailed work history to demonstrate your qualifications to be a store manager.

Start by listing your previous jobs in reverse chronological order, starting with your most recent position and working backward.

Each job entry should include your job title, company name, location, and dates of employment.

Then, under each job entry, write at least three bulleted sentences to describe your key achievements and responsibilities in each position.

For example, an entry in a work history section of a store manager’s resume might look something like this:

Store Manager
XYZ Retail Store, Lubbock, TX | January 2018 – Present

          • Increased store revenue by 20% within the first year through strategic sales initiatives and effective merchandising strategies.
          • Implemented inventory management systems, reducing stock loss by 15% and improving overall store efficiency.
          • Led a team of 15 sales associates, providing ongoing training and development to enhance customer service and sales performance.

This example demonstrates the candidate’s achievements, leadership abilities, and contributions to the retail store’s success.

Notice how using action verbs such as “increased,” “implemented,” and “led” adds impact to each bullet point.

Likewise, including numbers and percentages provides concrete evidence of the candidate’s accomplishments, demonstrating their effectiveness in previous jobs.

Tailor your work section to each job you apply to by using language from the job description to show your alignment with the employer’s requirements.

Customizing your content to reflect the qualifications potential employers are looking for is vital to getting noticed and landing a job interview!

Skills

Next, you will create a dedicated skills section highlighting your most relevant skills.

Include hard skills like loss prevention and payroll to demonstrate your technical knowledge.

However, you should also include soft skills like decision-making and problem-solving to provide a complete picture of your abilities.

To help you get started, we have provided the top five hard and soft skills for a store manager resume:

Top 5 Hard Skills for Store Manager Resumes

          • Inventory Management: Efficiently tracking and managing store inventory is essential for ensuring products are always available to customers while minimizing stockouts. This skill helps optimize sales by ensuring popular items are consistently in stock, increasing customer satisfaction and loyalty.
          • Sales Forecasting: Utilizing data analysis and market trends to forecast sales projections allows store managers to set achievable targets and plan inventory levels accordingly. By accurately predicting customer demand, you can prevent overstocking or understocking issues, ultimately maximizing sales and profitability.
          • Team Leadership: As a store manager, your ability to motivate and mentor your store staff is crucial for creating a collaborative and high-performing work environment. Effective team leadership increases employee engagement, boosts morale, and ultimately improves productivity and customer service.
          • Visual Merchandising: Implementing visually appealing displays and layouts is essential for enhancing the overall customer shopping experience. By strategically arranging products and creating eye-catching displays, store managers can capture customers’ attention, increase dwell time, and drive sales.
          • Budget Management: Developing and adhering to store budgets is fundamental for ensuring cost-effective operations and maximizing profitability. By effectively managing expenses, store managers can allocate resources wisely, optimize store performance, and achieve financial objectives.

Top 5 Soft Skills for Store Manager Resumes

          • Communication: Effective communication with customers, staff, and stakeholders is key to addressing concerns, resolving conflicts, and achieving organizational objectives. Strong communication skills help build customer rapport, encourage positive employee relationships, and facilitate teamwork and collaboration.
          • Problem-Solving: Promptly identifying and resolving operational challenges is essential for ensuring smooth store operations. Store managers encounter issues ranging from inventory discrepancies to customer complaints. Strong problem-solving skills enable you to tackle these challenges efficiently, maintain productivity, and uphold service standards.
          • Adaptability: Remaining flexible in response to changing market dynamics and customer preferences is crucial for staying competitive in the retail industry. Store managers must be adaptable to evolving trends, technologies, and business strategies to meet customer demands and stay ahead of the competition.
          • Time Management: Prioritizing tasks and delegating responsibilities efficiently is essential for meeting store targets and deadlines. Practical time management skills enable store managers to juggle multiple responsibilities, allocate resources effectively, and maintain operational efficiency even during busy periods.
          • Customer Focus: Maintaining a customer-centric approach is paramount for delivering exceptional service and driving customer satisfaction and loyalty. Successful store managers prioritize customer needs, anticipate their preferences, and ensure a positive shopping experience at every touchpoint.

Your skills section may vary in appearance depending on your chosen format and the resume template design you use.

However, a skills section for a store manager resume will look something like this:

Skills

          • Inventory Management
          • Sales Forecasting
          • Team Leadership
          • Visual Merchandising
          • Budget Management
          • Excellent Communication
          • Strong Problem-Solving
          • Adaptability
          • Time Management
          • Customer Focus

Education

Next, you will provide your educational background to let employers know you meet the requirements for the job.

Many store manager jobs require a minimum of a bachelor’s degree, but some employers may allow you to substitute work experience. Read the job posting carefully to know if you meet the employer’s requirements.

In this section, you will list your highest level of education, including the degree, name of the institution and its location.

Optionally, you might include relevant coursework or professional certifications. However, you can also place that information in an additional section of your resume.

The education section for a store manager’s resume might look something like this:

Bachelor of Science in Business Administration
University of Denver, Denver CO

Additional Sections

Once you have completed the above five sections of your resume, you can consider including some additional sections to enhance your resume and stand out as a candidate.

Some additional sections to consider include:

          • Awards/Honors
          • Professional Affiliations
          • Volunteer Experience
          • Certifications

Sometimes, you can provide this information in other sections of your resume, but creating a separate section can help these unique qualifications get noticed.

Top Certifications For Store Manager

Certifications can enhance your resume by demonstrating your commitment to professional development and industry expertise.

Here are some highly valued certifications for a retail store manager:

          • Certified Retail Management Professional (CRMP): This certification validates your knowledge of contemporary retail management and strategy.
          • Certified Planning and Inventory Management (CPIM): Understanding the supply chain functions to manage risks and disruptions is a valuable skill for retail store managers.
          • Leadership & Management Certification: Taking a course in leadership or management essentials can prepare you for managing a team, and show your commitment to professional development.

These certifications validate your skills and knowledge in retail management, setting you apart as a qualified candidate.

7 Tips For Writing A Store Manager Resume

Tailor your resume to the job: Customize your resume to be a perfect match for the job description. Read the job posting carefully and identify keywords related to the responsibilities and skills they seek. For example, if the job mentions “increased sales,” think of specific times you achieved that and use those keywords in your work history section.

Quantify your achievements: Don’t just say you “improved customer service.” Show it! Numbers grab attention and showcase your impact. So, to get an employer’s attention, you might say, “Developed and implemented customer service training program, leading to a 15% increase in positive customer reviews within 6 months.”

Highlight your leadership skills: Hiring managers want leaders, not just managers. Showcase your experience building and motivating teams. For example, you can include details like, “Successfully coached and mentored a team of 10 sales associates, resulting in a 20% increase in team sales goals achieved.”

Show your knowledge of the industry: Retail is constantly evolving. Demonstrate your understanding of current trends (e.g., omnichannel retailing, social media marketing) and how you’ve applied them in your experience.

Proofread your resume carefully: Typos and grammatical mistakes will make you appear unprofessional. Proofread meticulously to demonstrate your attention to detail.

Use keywords: Applicant Tracking Systems (ATS) scan resumes for keywords. Carefully incorporate relevant keywords from the job description throughout your resume, but avoid keyword stuffing that sounds unnatural.

Be concise and focused: Recruiters get bombarded with resumes and may scan your resume in a matter of seconds. Aim for a straightforward, focused document, ideally 1-2 pages long. Prioritize your most relevant experience and achievements.

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Key Takeaways

          • Tailor your resume format and content to the requirements listed in the job posting.
          • Highlight your leadership, communication, and problem-solving skills.
          • Showcase relevant certifications and educational background.
          • Use action verbs and quantify your achievements to create a compelling resume.
          • Use keywords to make your resume ATS-friendly.

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FAQ

Updated: April 02, 2024

To tailor your resume, carefully review the job description and incorporate keywords and skills relevant to the role. Highlight your leadership experience, retail management skills, and accomplishments that align with the job requirements. For example, if the job description includes managing inventory, you can include details about managing inventory in previous jobs or include inventory management in your skills section.

Yes! Including a cover letter can complement your resume by providing additional context about your qualifications, career goals, and why you're the ideal candidate for the role. Use the cover letter to express your enthusiasm for the position and showcase your relevant experiences.

To make your resume stand out, choose a visually appealing resume template and a resume format that showcases your unique qualifications, accomplishments, and leadership abilities. Then, use action verbs and quantifiable metrics to demonstrate your impact and grab the attention of hiring managers. Finally, tailor your resume to the specific requirements of each job application to help your resume pass initial screenings by ATS and hiring managers.

Generally, include relevant work experiences from the past 10-15 years, focusing on roles that demonstrate your leadership, retail management skills, and accomplishments. Prioritize recent experiences that are most relevant to the store manager position you're applying for.

No. Unless specifically requested by the employer, it's not necessary to include references on your resume. Instead, prepare a separate document with professional references and provide it upon request during the interview stage.

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Conor McMahon, CPRW

Conor McMahon, CPRW

Content Writer

Conor is a Certified Professional Resume Writer (CPRW) for Hloom.com. He has over three years of professional writing experience as well as experience in professional development training. As a member of the Professional Association of Resume Writers & Career Coaches (PARWCC) Conor has written on career development topics ranging from resume and cover letter best practices, employer/employee communication, job seeking help, and more. He received his degree in Music Industry at Northeastern University and plays guitar in his free time.

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