Best Social Services Resume Examples for 2024 (Template & Guide)

Use This Example

Social Services Resume: Choose a Format

Choosing the right resume format is the key to making your social services resume stand out. Whether you’re just starting a social services career or are a seasoned professional, your resume format should put your skills, experience, and career goals in the best possible light.

There are three formats to consider for a social services resume: chronological, functional or combination.

Chronological Resumes for Social Services

A chronological resume lists your work history in reverse order, starting with your most recent job. This format works best for social services professionals with a solid work history, as it highlights your career progression. It allows employers to quickly see your experience in the field, is easy to read and is compatible with applicant tracking systems (ATS).

However, the chronological format may not be ideal if you’ve had gaps in employment or are changing careers.

Use This Example

Functional Resumes for Social Services

A functional resume focuses on skills rather than work history, making it an excellent choice for someone new to social services or looking to switch careers. Instead of listing jobs chronologically, you highlight your skills and qualifications.

However, functional resumes can sometimes raise questions for employers who want to see a clear work history. They are also incompatible with most ATS. If you go this route, your skills and qualifications must be compelling enough to stand on their own.

Combination Resumes for Social Services

A combination resume merges elements of the chronological and functional formats, showcasing a mix of skills and work experience. This format lets you showcase your skills at the top of your resume and provide a detailed work history. It’s an excellent choice if you have relevant experience and want to emphasize your qualifications and job progression.

However, this format can be difficult to organize, which can make your resume longer than ideal. Focus on the most relevant information to make the most of this format.

Use This Example

Choosing a Resume Format

The right resume format can showcase your strengths and make you stand out. A chronological resume is often the best choice, regardless of your experience level, because it provides a clear career timeline. Hiring managers can easily see your work history and accomplishments, which makes this format ideal for social services professionals.

Chronological resumes are not only ATS-friendly but also flexible enough to work for anyone — even if you’re new to social services or don’t have direct experience. If that’s the case, you can customize your chronological resume by focusing on related work experiences, like internships, volunteer work, or roles in different fields where you developed valuable skills. Highlighting transferable skills such as communication, empathy, organization and problem-solving can demonstrate your readiness for a social services position.

For example, suppose you’ve volunteered at a community center or worked in a customer service role. In that case, you can emphasize how those experiences have helped you develop interpersonal skills and the ability to manage complex situations. These are valuable traits in social services. By connecting your previous roles to the demands of the field, you can present yourself as a strong candidate, even without direct industry experience.

Use This Example

How to Write a Social Services Resume

Once you have chosen a format, crafting a social services resume is all about structuring your experience and skills to highlight your strengths. Follow this step-by-step guide to build a robust and impactful resume that showcases your ability to make a difference in people’s lives. Start by creating a resume outline that includes these key sections:

• Contact Information
• Summary or Objective
• Work History
• Skills
• Education

Once you have covered those critical details, you can consider including some optional sections to showcase your qualifications. Don’t worry! We’ll walk you through making the most of each section.

Contact Information

Start with the basics. Your contact information should be clear and easy to find at the top of your resume. This section should include your full name, city and state, phone number and email address. If you have a LinkedIn profile or professional portfolio, contain links to those, too.

Your contact information should look something like this:

John Smith
Denver, CO
(123) 456-7890
john.smith@fake-email.com
linkedin.com/in/johnsmith

Remember to check for typos. After all, this is how potential employers will contact you to schedule an interview!

Use This Example

Summary or Objective

A social services resume should include a brief introduction to grab the reader’s attention in a concise two or three sentences. This introduction can be in the form of either a summary or an objective. A resume summary highlights your experience and key accomplishments, while an objective statement focuses on your career goals and passion for the work.

A resume summary is ideal if you have relevant experience in the field. It gives employers a snapshot of your qualifications and what you bring to the role.

For example, a summary for a social services resume might say:

Experienced social services professional with 5+ years of case management experience in family services. Skilled in providing advocacy, managing client relationships, and developing individualized service plans. Committed to helping clients navigate complex social systems and access critical resources.

On the other hand, if you’re new to the field or making a career change, a resume objective is a great way to emphasize your passion for the work and what you hope to accomplish.

For example, an objective statement for a social services resume might say:

Dedicated and compassionate individual seeking a social services position to provide support and resources to underserved communities. Eager to apply strong communication and problem-solving skills to help individuals and families improve their quality of life.

Whichever option you choose, customize your statement for each job application to include relevant keywords from the job description to get noticed by hiring managers and ATS systems.

Use This Example

Work History

The work history section is one of the most critical parts of your social services resume. It gives potential employers insight into your experience, responsibilities, and accomplishments. Here’s how to format and structure each job entry for maximum impact.

Each job entry should include your job title, the organization’s name, location and dates of employment. Below that, include three to five bullet points outlining your responsibilities and accomplishments.

To make your work history section stand out, focus on results. Employers want to see how you’ve made a difference in previous roles. Use strong action verbs like “managed,” “developed,” “advocated” and “collaborated.”

Quantifying your achievements can also demonstrate your impact in each role. For example, don’t just say you “managed client caseloads,” explain that you “managed a caseload of 50+ clients.” This approach shows your ability to handle the demands of the role effectively.

For inspiration, here’s an example of a job entry on a resume for a social services professional:

Social Worker
Family Outreach Services – Denver, CO
June 2019 – Present

• Managed a caseload of 50+ clients, providing support, resources, and crisis intervention to at-risk families
• Conducted home visits and assessments to evaluate clients’ living conditions and make recommendations for service improvements
• Advocated for clients in court hearings, successfully securing benefits and services for 90% of cases

Use This Example

Skills

Including a dedicated skills section in your social services resume is essential. This section lets hiring managers quickly see your qualifications and whether you have the necessary abilities for the role. It’s important to highlight a mix of skills by including technical expertise and interpersonal abilities.

When writing the skills section, relate each skill specifically to social services. For example, skills like “case management” and “advocacy” are essential hard skills for social services roles, while soft skills like “empathy” and “communication” are equally important for providing client support.

Top 5 Hard Skills for Social Services Resumes

1. Case Management: This is the backbone of many social services roles. Effective case management requires assessing client needs, developing plans, and coordinating services.
2. Advocacy: Advocating for clients in court, healthcare, or housing is a key responsibility in social services. Highlighting this skill demonstrates your ability to fight for your client’s rights.
3. Crisis Intervention: Responding to emergencies and providing immediate support is crucial in social services roles. Employers value professionals who can handle stressful situations calmly and effectively.
4. Resource Coordination: Social services professionals must know how to connect clients with the right resources, such as housing, health care or financial assistance.
5. Documentation and Reporting: Maintaining accurate and detailed records is essential in social services to ensure compliance with legal standards and provide continuity of care.

Use This Example

Top 5 Soft Skills for Social Services Resumes

1. Empathy: Empathy is critical in understanding clients’ struggles and providing support. It’s the foundation of building trust with clients.
2. Communication: Clear communication is critical whether you’re working with clients, colleagues, or community organizations. This skill is essential for explaining complex systems and advocating for clients.
3. Problem-solving: In social services, you’ll encounter unique challenges daily. The ability to assess situations, think critically, and find solutions is highly valued.
4. Time management: Handling multiple cases and deadlines requires strong time management skills. Employers want professionals who can prioritize tasks and stay organized.
5. Conflict resolution: Social services professionals often handle difficult situations. Mediating conflicts and finding peaceful solutions is an essential skill in this field.

A skills section for a social services resume might look like this:

Skills

• Case management
• Advocacy
• Crisis intervention
• Conflict management
• Empathy
• Communication

Use This Example

Education

In social services, having a degree in social work, psychology, or a related field is often a requirement. Additional certifications can make you stand out. List your highest degree first, including degree, institution name and location. It is unnecessary to include a graduation date because doing so may introduce bias into the hiring process.

Here’s how to format the education section of a social services resume:

Education

Bachelor of Social Work
University of Denver – Denver, CO

You can also include any relevant courses, academic honors or specialized training in this section. However, creating a separately labeled section to draw attention to your unique qualifications may make more sense.

Additional Sections

Including additional sections in your social services resume can help you stand out from other candidates by showcasing your well-rounded abilities and commitment to the field.

Here are some optional sections to consider for your social services resume:

• Certifications
• Volunteer Work
• Languages Spoken
• Professional Affiliations

Including these additional sections can give employers a fuller picture of your qualifications and experiences beyond your work history and education.

Use This Example

Top Certifications for Social Services

Certifications can give you a competitive edge when applying for social services positions. They demonstrate your commitment to professional development and show you’re up-to-date with the latest best practices in the field.

1. Certified Social Work Case Manager (C-SWCM): This certification highlights your expertise in case management, a vital skill in social services.
2. Certified Advanced Social Work Case Manager (C-ASWCM): This certification demonstrates advanced case management skills for professionals with more experience.
3. Crisis Worker Certification: For social workers specializing in crisis intervention, this certification shows employers that you can effectively manage high-stress situations.
4. Trauma-Informed Care Certification: This certification is helpful for professionals working with individuals who have experienced trauma. It demonstrates your ability to provide sensitive and effective care.
5. Certified Clinical Social Worker (CCSW): If you have clinical experience, this certification can make you stand out for roles that require therapeutic expertise.

Use This Example

10 Tips for Writing a Social Services Resume

1. Tailor your resume to the job: To make it stand out, customize it for each social services position you apply for. Carefully read the job description and highlight skills and experiences that match what the employer is looking for.
2. Use action verbs: Strong action verbs make your resume more engaging and demonstrate your accomplishments. For social services roles, action verbs like “advocated,” “counseled,” “coordinated” or “developed” are particularly effective. Instead of simply listing your responsibilities, describe how you actively contributed in your previous roles. For example, say “advocated for client services in court” instead of just “assisted clients” to convey a stronger sense of involvement and impact.
3. Quantify achievements: Quantifying your achievements helps employers understand the scale and impact of your work. This could include the number of clients you worked with in social services, the percentage of successful outcomes, or the size of the community outreach program you managed. For example, instead of “helped families access resources,” you might write, “managed a caseload of 40+ families, securing housing assistance for 85% of clients.” Numbers provide concrete evidence of your effectiveness.
4. Focus on relevant skills: Social services roles require specific skills, so highlight the ones most relevant to the job. In your skills section, focus on case management, advocacy, crisis intervention and resource coordination abilities.
5. Keep it ATS-friendly: Applicant tracking systems (ATS) scan resumes for specific keywords and formatting. To ensure your social services resume passes ATS filters, use a clean, straightforward design with clearly labeled sections like “Work History,” “Skills” and “Education.” Avoid using overly complex formatting or images that could confuse the system. Include keywords from the job description — such as “case management” or “social work” — so your resume ranks higher when scanned.
6. Include volunteer work: If you’re starting in social services or transitioning from another field, volunteer work can be as valuable as paid experience. Many social services roles require hands-on experience with clients, and volunteer work at shelters, food banks or community organizations can provide you with this background.
7. Showcase soft skills: Interpersonal skills are as important as technical ones in social services. Highlight soft skills like empathy, communication and problem-solving throughout your resume. You can mention these in your skills section and incorporate them into your work history. For example, describe how your empathetic approach helped build client trust and improved their engagement in services instead of just saying you provided client services.
8. Proofread for errors: Attention to detail is essential in social services, whether preparing reports, managing client files, or handling sensitive information. A resume with typos or formatting issues can give the impression that you don’t take details seriously.
9. Include certifications: Relevant certifications can help you stand out in a competitive social services job market. Certifications such as Certified Social Work Case Manager (C-SWCM), Trauma-Informed Care or Crisis Intervention can show employers that you have specialized knowledge and are committed to ongoing professional development. Make sure to list certifications prominently in a dedicated section or include them within your education section to ensure they’re easy to find.
10. Highlight continuing education: Social services professionals must stay current with best practices and legal requirements, so highlighting any continuing education shows your commitment to professional growth. If you’ve attended relevant workshops, courses or conferences, list them on your resume. This could include certifications in mental health first aid, training in case management software or seminars on ethical practices in social work. Employers value candidates investing in their professional development.