Sample Survey Templates

The owner of a dry cleaning business who uses social media to inform existing customers of upcoming specials is wondering whether social media could be effective in drawing new customers in. This social media survey is given to customers who come into her facility to find out if social media could be an effective marketing channel for her business.

In this sample, the management team of a restaurant is administering this survey in order to find out how happy customers are with their services. There will be a drop box for patrons to put surveys in, and one survey participant will be chosen at random to receive a free meal.

The owner of a beauty salon who also makes her own shampoo for sale to her customers is the creator of this product satisfaction survey. The shampoo has been available for some time; however, sales of it have recently dropped. As a result, the shop owner wants to make sure the quality of her shampoo is still good and she hopes to eliminate quality as a factor in declining sales.

Happy Feet, a shoe manufacturer, has just developed a new athletic shoe for men, and has asked a few active fitness professionals to wear this shoe for 30 days in order to evaluate its comfort. The trial period has now ran out, and participants are being asked about their experience.

A jewelry retailer has recently launched a new website, and sales managers are interested in learning how user-friendly it is so that modifications can be made if needed. This web survey can be taken anonymously and is completely voluntary. Those who wish to participate would simply click a button on the shop’s homepage in order to be directed to the survey, which would take between three and five minutes to complete.

The new hire free survey template is intended to assess how efficiently workers were trained on material handling equipment as well as determine if adequate information was put out concerning policies and procedures. It is being given to everyone in the training group, and filling it out is mandatory.

In this sample, a psychiatric nurse is giving this mental health survey to a patient who has just arrived at a mental health clinic. This individual claims to be suffering from depression, and cites a number of different factors as the cause of this.

This job satisfaction survey is being given by the Human Resources department of a manufacturing facility. This factory has openings in several different departments, and plans to do some hiring soon. The purpose of this form is to determine whether or not certain employees might benefit from transferring departments in order to fill these positions before hiring from the outside begins.

This job analysis survey is being given by the office manager of an insurance agency to all of the workers within the company in order to determine how well each person’s job description matches what they actually do. The purpose of the job analysis survey sample is to determine whether or not outsourcing the firm’s accounts payable and receivable operations would be in their best interest.

This sample survey comes from a lawn care company that is attempting to gauge its customer service and overall customer satisfaction regarding its accessibility. Customers are asked to list specific accessibility details that pertain to their most recent experiences and to offer their questions, comments and suggestions for superior customer service in the future.

This customer experience survey example is by Worldwide Communications Corp., a provider of Internet service for residential use. Customers who are experiencing difficulties connecting to the Internet often call their customer service hotline for assistance, and the company would like to know whether this experience is pleasant, or one that many people find frustrating. The survey is being sent by email to callers of the company’s toll-free number so that they can fill it out electronically.

This client feedback survey is given by the office manager of a new dental practice known as City Dental Clinic. It is given to each patient who visits the clinic within a month in an effort to determine whether or not the clinic is meeting his or her expectations. There is a drop box in the lobby of the clinic for clients to place the survey in once it has been completed.

This 360-degree feedback survey is for a team leader in the production department of a manufacturing firm. It will be completed by workers underneath this team leader, department managers and other team leaders. This survey is given anonymously, and then the results are tallied and given to the team leader who is the subject of the evaluation.

In this sample, a company who makes writing instruments has recently released a new ink pen on the market, and is looking to see if it has been successful. The survey is being sent to customers who have recently purchased these pens in stores throughout the country, and participants have the ability to remain anonymous when taking it.

IT company in this sample has recently performed some network upgrades that were intended to increase bandwidth and make downloading documents easier to do. Technicians who administer the survey are interested in finding out if they were successful at meeting this company’s needs as well as in learning whether their overall level of service was satisfactory.

Ms. Davis has been a long-time employee, and has recently given notice that she will be leaving her place of employment. The goal of this survey is to make sure that unsatisfactory conditions did not cause her to leave the company. Since the same questionnaire is given to all employees whenever they voluntarily terminate their employment, some of the questions may not pertain to every person.

Big Box Distribution Corp., a retail warehouse that handles large volumes of merchandise for a nationwide retailer is being administered by Pay and Benefits Consulting Firm on behalf of Small Business Material Handling, a company that has operations similar to that of Big Box Distribution Corp. It is being given anonymously so that workers will feel comfortable discussing their benefits.

Big Automotive Manufacturing, a factory that produces auto parts opened up just over a year ago, and the management team would like to know how well employees like their job and what their attitude about the company is in general. They want to obtain this information so they can predict future attrition rates.