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It’s time to give your resume a little care with the help of our complete personal support worker resume guide. Browse through our templates to find the best fit for you and upgrade your resume with our helpful tips.
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How to Write a Winning Personal Support Worker Resume
In this resume-writing guide, we’ll cover how to write every section of your resume to pack it with the most impactful information. You’ll find examples of key sections like your skills and work history and learn job-specific tips to make your personal support worker resume shine
1. Pick a resume format.
The first step you should take when starting your resume is deciding on one of the three resume formats. Resume formats define where you should emphasize your resume’s content, whether it’s your experience, skills or both. Let’s break down the three types of resumes and their pros and cons:
Chronological resumes are ideal for candidates with a long work history, typically more than 10 years of relevant experience. This format focuses on your work history section, where you’ll expand on the achievements and skills you developed in each position. For example, a personal support worker with 10 years of experience in home care, hospital and hospice positions will go best with the chronological format since it will display this experience.
Functional resumes work in favor of candidates with no formal experience; think recent graduates or first-time applicants. The skills take center stage in the functional resume, where the candidate’s knowledge and know-how compensate for the lack of previous experience. A candidate who has just completed a personal support worker certification and wants to apply to their local assisted living center should apply the functional format to their resume.
Combination resumes balance out the importance of the candidate’s work history and skills. This format is perfect for candidates who have some experience but want to highlight a strong skill set. Candidates who are vying for a promotion for a senior position as staff manager at a hospital can benefit from the combination format because it shows you’re a well-rounded professional.
2. Create a powerful summary statement.
The summary statement sits at the top of your resume and introduces you to your potential employer. To craft a powerful summary statement, you need to express more than just your desire to work for the company.
A strong statement should list your top qualities as a professional, years of experience, skills, and impressive achievements.
Check out this summary statement example for a personal support worker:
“Certified Personal Support Worker offering 7 years of experience in home patient care. Thoroughly qualified worker in delivering consistent, top-quality home support work. Skilled in maintaining patient personal hygiene, scheduling and prepping meals and administering daily medical tests.”
3. Showcase your best personal support worker skills
Before jumping into writing your resume, you need to establish a list of your skills. Skills are one of the pillars of your resume and what employers will be looking out for. To decide on the most effective skills, study the job description and pinpoint the skills the employer is emphasizing. Both hiring managers and applicant tracking systems will be searching for these specific keywords.
To get the most of your skills, try to have a balanced selection of all three skills types: soft, hard and technical skills.
Hard skills are learned through education and training and help you perform job-specific tasks. For personal support workers, some examples of hard skills are proper techniques of personal hygiene, first aid skills, and understanding of nutrition.
Soft skills relate to the way you behave when you’re working with others. They’re crucial to perform the job efficiently and harmoniously. Some crucial soft skills personal support workers should have are patience, empathy, verbal communication, emotional intelligence, and leadership skills.
Technical skills refer to your proficiency utilizing certain digital tools. For example, common technical skills for personal workers are knowledge of Electronic Health Record (EHR) software, and e-prescribing software.
We’ve gathered a list of skills you can use as reference to include in your resume.
- Emotional intelligence
- Verbal communication
- Interpersonal skills
- Negotiation skills
- Ability to communicate with cognitively impaired patients
- Building rapport with patients
- Active listening skills
- Communicating medical information to family members
- Human anatomy
- First aid
- Changing wound dressings
- Knowledge of medical and pharmaceutical terms
- Blood pressure testing
- Checking pulse
- Monitoring temperature
- Administering medicines
- Scheduling medications
- Basic physical training and exercising
- Washing and grooming patients
- Coping with patient bodily fluids
- Transferring patient from bed to chair, wheelchair, toilet
- Safely transporting patients to appointments
- Knowledge of Electronic Health Record (EHR) software, i.e., Allscripts, eClinicalWorks, NextGen
- Advanced use of e-prescribing systems i.e., MediTab, Scripture, DrChrono
- Understanding home patient care management software, i.e., AxisCare, CareVoyant, ClearCare, PointClickCare
Although a listed skills section suffices for chronological and combination resumes, the functional resume requires adding an expanded skills section. To format this skills section, you first need to choose three main skills, for each skill you will add three to four bullet points describing how you demonstrate your capacity for each skill.
Check out the example below to visualize it better.
- Assisted over 16 seniors with daily living needs, including dressing, grooming, bathing, and toileting patients to maintain overall wellness and self-confidence.
- Helped patients reach and maintain optimal health by administering medication and scheduling regular doctor’s appointments.
- Offered social support by transporting individuals to activities, medical appointments and other outside trips up to five times a week.
4. Outline your personal support worker experience.
Your work history section is one of the sections hiring managers will look for first. You must format this section clearly and concisely and pack it with the most remarkable achievements. Your work experience should be listed in reverse-chronological order, starting with your most recent role and working backward.
Each work history entry needs to have the job title, company name, location and dates of employment. Each role should be followed by three to four bullet points describing your top accomplishments. One of the most effective ways to maximize your work history is by peppering in additional skills and quantifiable achievements. Go beyond naming the daily tasks you performed at each job, and instead show your employer the impact you had in your role with numbers, percentages and dollar amounts.
This is how your work history should look if you’re a personal support worker:
Personal Support Worker 03/2014 to 06/2021
GoldenGen Care – Pembroke Pines, FL
- Delivered assistance to 30 seniors in varying services including washing, grooming, dressing, physical transportation and care for incontinence
- Helped patients safely transition from sleeping quarters to common areas, offered mobility support with wheelchair use
- Coordinated 10 medicine schedules and administered medications to help patients manage symptoms and enhance quality of life
5. Fill in your education section and add training and certifications.
Although education and training requirements for personal support workers vary by state and by employer, a high school diploma or equivalent is typically expected. When filling in your education section, you can omit your graduation dates to prevent any hiring bias because of your age. If you have any certifications or CPR license, create a custom section to add these features on your resume.
Look at this example for guidance:
High School Diploma
Memorial High School - Port Arthur, TX
CPR & First Aid License
Emergency Health Solutions
Pair Your Personal Support Worker Resume with a Cover Letter
A cover letter can strengthen your job application by being another tool to broadcast your skills and achievements. You’ll address any leftover but important information you couldn’t fit into your resume in this letter. For example, as a personal support worker, you might want to expand on the milestones you achieved in a five-year-long relationship with an elderly patient.
A cover letter should always be one-page long and strictly formatted like a formal business letter. If diving into cover letter writing seems daunting, our Cover Letter Builder was made for you. With our tool, you only have to choose your desired job title, answer a few questions about your career, and decide your writing style. After that, our builder will automatically produce a full cover letter with content you can go in and edit to add your specific accomplishments.
How much does a personal support worker make in the U.S.?
According to the Bureau of Labor Statistics, personal support workers make an average of $27,080 per year. However, your level of education or training can determine the wages you can earn in this role. Personal support worker salaries will also depend on the workplace or industry they’re in. Check out the table below to get an idea of how personal support worker wages vary:
- Average hourly wage
- Average annual wage
- Assisted living facilities for the elderly
- Average hourly wage$13.19
- Average annual wage$27,430
- Individual and family services
- Average hourly wage$13.15
- Average annual wage$27,360
- Residential intellectual and developmental disability facilities
- Average hourly wage$13.13
- Average annual wage$27,300
- Home healthcare services
- Average hourly wage$12.61
- Average annual wage$26,220
What are the job responsibilities of a personal support worker?
Personal support workers are front-line health care professionals who take care of elderly or ill people. A personal support worker’s job responsibilities are to do the things the patient would do for themselves if they were not physically or cognitively impaired, including administering medication, assist with daily tasks such as bathing, grooming, personal hygiene, dressing, meal preparation and feeding, light housekeeping, and accompanying the patient to medical appointments.
How do I become a personal support worker?
Personal support workers typically have a high school diploma or equivalent; however, this might not be necessary depending on the employer. Personal support workers working in certified nursing homes or hospices must complete formal training, which can be acquired through a certificate program or postsecondary non degree at a community college. Additionally, it is recommended to have at least a certificate in first aid and cardiopulmonary resuscitation (CPR).
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Gaby is Hloom’s resident writer, a certified professional resume writer (CPRW), and a baking enthusiast. She likes to defend the use of the functional resume to her friends in HR. She graduated from the University of San Francisco with a B.A. in English and Creative Writing and wrote about career growth, tech startups, education, fashion, travel and lifestyle culture throughout her career.
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